Shipping policy

CAMINO CORPORATION is committed to processing and shipping your order as efficiently as possible.

Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully received.

Orders are not normally processed or shipped on weekends or U.S. federal holidays.

During holidays, promotional events, or periods of unusually high order volume, processing may take longer than usual.

Shipping Methods and Delivery Times

Available shipping methods and estimated delivery times will be displayed at checkout based on your shipping address.

Estimated delivery times begin after the order has been processed and shipped.

Please note that delivery estimates are not guaranteed. Delays may occur due to weather, carrier disruptions, customs processing, incorrect addresses, or other circumstances outside our control.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an order has already been shipped, we may not be able to change the delivery address.

We are not responsible for delivery problems caused by an incorrect or incomplete address provided by the customer.

Order Tracking

When available, tracking information will be provided after your order has been shipped.

Tracking information may take some time to update after the package has been handed to the carrier.

Lost, Stolen, or Delayed Packages

Once an order has been delivered according to the carrier's tracking information, CAMINO CORPORATION is not responsible for packages that are lost or stolen after delivery.

If your package appears to be delayed or lost in transit, please contact us at:

support@heshei.shop

We will work with the shipping carrier to investigate the shipment.

International Orders

For international shipments, customers may be responsible for customs duties, taxes, import fees, or other charges imposed by the destination country.

These charges are not necessarily included in the product price or shipping fee and may be collected by the carrier or local customs authorities.

Customs clearance times may vary and are outside our control.